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Creating a Successful Client Alliance
We strongly believe that our key
business principles must support
healthy and successful client alliances. In our view, well-conceived
alliances begin with certain characteristics that motivate both
sides. The ingredients below are what we believe contribute to
successful partnering:
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Critical Driving Forces. There must be
essential strategic forces that push the alliance partners together.
Without these forces, there is no reason for an alliance.
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Growth Opportunity. Is there an excellent
opportunity to secure access to new markets, information, technology,
or products and services? Does one partner have the know-how and
reputation to make the opportunity a reality?
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Strategic Synergy. Always look for
complementary strengths in a potential partner. For the alliance to
succeed, the two partners should have more strength when combined than
they would have independently. Mathematically stated, it must be
"1+1=5." If it isn't, walk away.
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Great Chemistry. Your company must have the
managerial ability to cooperate efficiently with another company,
which in turn must have an equally cooperative spirit. There must be a
high level of trust so executives and investment partners can resolve difficulties.
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Win-Win. All members of the alliance must
see that the structure, operations, risks and rewards are fairly
apportioned in the relationship. Fair apportionment prevents
dissension.
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Operational Integration. Beyond a good
strategic fit, there must be careful coordination at the operational
level where plans and projects are implemented.
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Sharp Focus. There is a strong correlation
between success of a customer/vendor relationship and clear overall
purpose, concrete objectives, timetables, lines of responsibility and
measurable results.
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Commitment and Support. Unless top and
middle management are highly committed to the success of the
relationship, there is little chance of success.
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Return On Investment. Should capital
be invested we believe that it should
generate future asset growth for all parties. Risk deserves reward.
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